Course curriculum
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1
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Advanced Training Links to Bookmark
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Introduction to Prompt Billing Beginner Course
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2
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Short Overview of all the Modules
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3
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Company Introduction
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User-Provider Setup
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Facility Details, Charge Masters, and Inventory
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Company Module Billing Settings
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Company Review-Summary
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4
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Introduction to the Address Book
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First Steps as a Biller on Prompt - Setting Payer Type and Setting 8 Minute Rules
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Payer Type Rules
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Managing Payer Type Rules
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Managing the Payer Specific Rule
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Setting Custom Rules on a Payer - Overriding the Payer Type
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Reverting a Payer Back to Follow the Payer Type Rules
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Apply Custom Payer Rules to Multiple Payers
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Turn Off Auto Posting for Specific Payers
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Timely Filing Limits Tracking
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Payer Rule for Expected Turn Around Time
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Auto Posting Write Off PR Codes
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Address Book Payer Settings History
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Payer Search by ID
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Archive Address Book Entries
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Address Book Summary
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5
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Integrations and Partnerships to Consider
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6
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Navigating the Patient Chart
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Creating a Patient and Patient Preference
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Creating Patient Insurances
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Default Policy Notes
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Insurance Updates & Deductible Tracking
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Clarity on the Payer List
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Creating a Case and Adding Primary and Secondary Insurance
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Editing an Insurance and Adding it to a Case
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Adding Financial Hardship Agreements
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Patient Alert Feature
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Patient Visits Tab
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Viewing Patient Files and Faxes
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Patient Billing Tab
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7
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Overview of Checking in a Patient and Place of Service
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Creating a Visit Place of Service
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Checking in a Patient
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Card Declines
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8
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Provider Checkout Process
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Incomplete Bucket - Sending Claims Back to a Therapist
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Provider Checkout Summary
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9
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High Level Stage - Bucket Overview
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High Level Filtering Overview
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Claim Modal Overview
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The Billing Module Review
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10
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Sending Claims to the Incomplete Bucket
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Hold Bucket Overview
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Case Notes vs Visit Notes
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Working Rejections and Exceptions
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Claim Submission
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11
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Open Stage Introduction
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Managing Claims from your Prior EMR
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Individual Claim Electronic Posting
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Bulk Claim Posting and Suggestions
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Clean Automatic Claim Posting
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Tips to Keep in Mind
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Partial Adjustments
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Undo All Posting Actions
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12
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Introduction: How to Limit the Number of Paper EOBs you will Receive
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Manually Posting a Primary EOB with a Single Claim
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Manually Posting a Secondary EOB
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Bulk Posting a Multi-Claim Paper EOB
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Bulk Posting and Splitting Payment for a Legal Settlement, Full Denial, or Self Pay Visit Write Off
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The ERA Uploader Tool
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13
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Patient Balance and Closed Stage Intro
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Patient Balance Stage
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Closed Stage
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14
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Recommended Self Pay Workflow
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Self Pay Packages Workflow Option
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Other Self Pay Payer Workflow Options
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15
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Adding Authorizations and or Scripts to a Case
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Eligibility Tracking
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Authorization Required
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Automatic Authorization Related Claim Tags
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Turn Off Eligibility Tracking
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16
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Overview of Sending Patient Statements and Online Bill Pay
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Customize Email Statements
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QR Code on Patient Statements
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Generating Statement Batches for Etactics
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Text Patient Statements
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Auto-Close Visits Paid in Full from the Online Portal
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Online Payment Portal Update
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17
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Recent Release Billing Updates
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Insurance Modified Details
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Automatically Remove/Add Tags Based on Certain Events
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Bulk Save EOBs
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ERA Modal "Sort By" Option
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Bulk Flagging and Tagging
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Bulk Modify Copay/Visit Charges
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Bulk Auto Posting From Open Bucket
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Failed Edits and Rejections Report
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DME Billing Support
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RTM Charges Report
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Filter by Failed Edit Reason
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Prompt Kiosk (Beta)
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Kiosk Updates
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Send Receipts From the Patient Balance Bucket
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Superbill Ledger
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New Cases Online Scheduling for New & Existing Patients! (Prompt Plus)
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Company Module Users Tab Updates
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Task Visibility Enhancements (Prompt Plus)
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Address Book Payer Level Posting Rules
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Benefits Verification Dashboard Tool
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pVerify
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Tag Management Billing Setting
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New Billing Filter Options
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18
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Important Links
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